PRIVACY POLICY
Last Updated: 8th March 2025
APOLLON EVENTS
Apollon Events is committed to protecting your privacy. This Privacy Policy explains how Apollon Events collects, uses, shares, and safeguards your information when you visit Apollon Events’ website www.theapollonevents.com and purchase tickets.
By purchasing tickets, you acknowledge and agree to the terms outlined in this policy. Please read them carefully before proceeding.
1. General Information
- Company Name: Apollon Events
- Trade License No: 1456791
- Registered Address: UAE, Dubai, Marina, King Salman Bin Abdulaziz Al Saud Str., Bay Central, Central Tower, Apt. 3105
- Contact Email: info@theapollonevents.com
- Contact Number: +971 50 9497780
- Website: www.theapollonevents.com
2. Payment Information
- Payments for Apollon Events are processed via debit and credit cards, and Apple Pay.
- Payment processing is facilitated through third-party provider “PAYMOB”, and Apollon Events does not directly store payment details.
- Users should refer to the respective payment provider’s privacy policy for details on how their payment data is collected, processed, and stored.
3. Technical Data
- When visiting Apollon Events’ website, certain technical data may be collected automatically by the website or third-party services used for ticket processing.
- This may include:
- IP Address – Often used for fraud prevention and security purposes.
- Browser Type and Device Information – Helps improve website functionality and user experience.
- Cookies – May be used for essential website functions, such as login sessions and ticket purchases.
- Users can manage or disable cookies through their browser settings.
4. How Apollon Events Uses Your Information
- To process ticket purchases and send confirmation emails.
- To verify attendee identity for event entry and security.
- To send event updates, promotions, and important notifications (if you opt-in).
- To improve website security, detect fraud, and prevent unauthorized access.
- To comply with UAE legal and regulatory requirements.
5. How Apollon Events Shares Your Information
- Event Security & Partners – To verify identity and ensure the safety of all attendees.
- Payment Processors – To securely handle ticket transactions.
- Legal Authorities – If required under UAE law, regulatory requests, or law enforcement investigations.
- Third-Party Service Providers – Only for essential services such as website hosting, email notifications, or customer support.
- Apollon Events does not sell, rent, or trade your personal data to third parties for marketing purposes.
6. Data Retention, User Rights & Deletion Policy
- Apollon Events retains personal data only as long as necessary for operational, security, and legal reasons.
- Retention periods may vary depending on regulatory, tax, security, and fraud prevention requirements.
- In some cases, Apollon Events may not be able to delete certain data due to:
- Compliance with legal obligations (e.g., tax laws, law enforcement requests).
- Fraud prevention, dispute resolution, or enforcement of contracts.
- Ensuring system integrity and cybersecurity measures.
- Operational feasibility constraints (if deletion is not technically or practically possible).
- Users may request:
- Access to their data (copy of personal data stored).
- Correction of inaccurate data.
- Deletion of data (subject to legal, security, and operational feasibility constraints).
- Requests can be made via info@theapollonevents.com, and Apollon Events will process them in accordance with legal regulations.
7. How Apollon Events Handles Your Data Security
- Data Protection Commitment – Apollon Events recognizes the importance of data security and strives to keep personal information safe.
- Third-Party Security Practices – Any payment transactions and sensitive data handling are managed by third-party service providers, who may use encryption and security protocols to safeguard data.
- User Responsibility – Users are responsible for keeping their account details confidential and should exercise caution when sharing personal information online.
- No Guarantee of Absolute Security – While reasonable efforts may be made to protect user data, Apollon Events cannot guarantee absolute security or prevent unauthorized access by third parties.
- Reporting Concerns – If you believe your data has been compromised, please contact info@theapollonevents.com immediately.
8. International Data Transfers
- If you are accessing Apollon Events’ website from outside the United Arab Emirates, please be aware that your data may be transferred, stored, and processed within the UAE
9. Cookies & Tracking Technologies
- Apollon Events’ website or third-party service providers may use cookies or similar tracking technologies for security, analytics, and functionality.
- Users can manage or disable cookies through their browser settings.
10. Third-Party Links
- Apollon Events’ website may contain links to third-party sites.
- Apollon Events is not responsible for the privacy practices of external websites and encourages you to review their policies separately.
11. Changes to These Terms
- Apollon Events may update this Privacy Policy at any time.
- The latest version of this Privacy Policy will always be available on our website.
12. Contact
- Email: info@theapollonevents.com
- Phone: +971 50 9497780
Last Updated: 8th March 2025